We had a great time at Secrets Cozumel! We were indeed in the preferred section and we do recommend it. The high end drinks and food were definitely worth it. Service was generally very good. The food was very good as well. We appreciated and used the room service menu on several occasions. The grounds and facilities were well kept and beautiful.
For clients looking at this property, we recommend staying in the preferred club. The selections were superior. We went over to the Sunscape side of the resort a few times. The food wasn’t nearly as good and it was considerably more crowded. I would recommend staying on the Aura side.
The only complaint we had was that the some restaurants weren’t open every night. Unfortunately, until your daily planner was put under your door, you had no idea which restaurants were going to be open that night. This was a big frustration the last night when we wanted to go the French restaurant for dinner only to find that it wasn’t open. We put this in our critique to the property.
It was great vacation and we appreciate your help.