Review by Leonard, 8/17/2015
Hi Dave,
We enjoyed the trip to Punta Cana. We couldn’t get over the weather. For that time of year (August), I would ranked it 1st in comparison to Cancun or Jamaica. Just a constant breeze during day and evening. Being outside/shade was always comfortable. Almost reminded me of San Diego weather but a bit warmer.
Majestic Elegance was overall a good resort and a clean/beautiful place. The workers were very friendly and couldn’t get over the variety of entertainment options. Great for adult kids (18 or over). The outdoor dance square and casino were a lot of fun. The dance club was also a good option for them later in the evening. We were glad to get the advice of paying a bit more for the elegance club. We like the small coffee shops/food areas away from the main buffet areas. That was definitely unique and handy locations. The foam party in the main pool was an interesting/fun event. Food at restaurants was average or a bit below in comparison to the other resorts we’ve stayed at.
We did a 2 hour snorkeling excursion only. Didn’t venture off the resort as we were there only 4 nights. We saw a lot of fish.
Thank you for arranging the trip and don’t believe anything else could have been done for the trip to go smoother. Definitely a great place to vacation. We have a few other islands to visit in the Caribbean but would go back to the Majestic in the DR and/or stay at an Iberostar.
Thanks again.
Leonard
Review by Jeanette, 1/8/2015
Kim,
Hi! We had a fabulous time at Majestic Elegance! The resort was beautiful! We loved being on the Elegance Club side – the rooms were wonderful ! Our favorite restaurant was 9 Doors. We sat at one of the tepanyaki tables and our chef was so entertaining and fun. Two of my girls speak fairly fluent Spanish and after the chef was done cooking, they asked him how he learned to do the “tricks” with the spatulas and knives and he said he actually learned from watching YouTube videos! The people who worked at the resort were so friendly, nice and helpful and just seemed to actually enjoy their job so much. As soon as they figured out that the girls could speak Spanish, they were so excited and we received even more attention – which the girls loved. The waiter at the 9 Doors restaurants name was Rudy and we saw him in other restaurants over the next few days and every time we saw him, he would speak to us and the girls and was so friendly. We did one excursion as a family and that was the Marinarium- Marine Park Aquarium. This was a 4 hour trip, leaving at noon from the hotel and returning around 6. We were taken by bus to a boat and then the boat took us out to the aquarium. We snorkeled from the boat over to the aquarium where there were nurse sharks and stingrays inside. We swam with the sharks and stingrays and had our picture taken with the stingray. After getting back on the boat, the staff served drinks and sandwiches. They took us out to a sandbar about a 100-200 yards off the coast and everyone jumped out and they served drinks out there too! It was so much fun!! On the way back to the dock, the captain let Jordan and Ron drive the boat too! I would highly recommend this excursion! We booked it through the hotel – in the front of the lobby there was a row of people who booked trips and since we were booked through Funjet, we were assigned to Tony. We told him what we wanted to do and he recommended this trip. Another note about this excursion, if you don’t want to snorkel, you don’t have to and they have an option of snorkeling for 30 minutes or 45 minutes. I’m not a great swimmer but I did the 45 minutes and it was awesome. Lyndsey and Ryan, my daughter and her boyfriend, did a parasailing excursion and it was not a great experience. They booked it through the hotel also, although it was not through Tony, it was through Louis. Lyndsey and Ryan said they were picked up and taken to a small shop and there they were pressured to buy things. Lyndsey finally told them she didn’t have any money with her so the people would stop following her around. They were hurried into a small boat and had lifejackets thrown at them and told to hurry hurry. Then when they actually got up in the parasail, they only let them be up about 5-7 minutes. It was a windy day and they were actually supposed to go at 10 am but because of the wind they were told to check back at 10:45 and then at 2. They finally said they could go at 2 so I don’t know if the sailing was short because of the wind or what. They had pre-paid for their excursion – it was 50.00 per person. They did talk to Tony the next morning to complain about the trip, Louis was not there; because it was actually scary. They both told us they would not do it again, that the people were sketchy and the ride was scary. Lyndsey has parasailed at the lake and in Cancun before and never been scared so I know it was scary. We had photos taken on the beach on Dec. 31st. This was kind of a last minute arrangement. I had been into the photo shop to look at pics the girls had taken with the parrots on the beach and saw all the great family photos on the walls. I asked about pictures and they said there wasn’t a sitting fee or photographer fee, just pay for the pictures you wanted. Well…. of course, I loved them all! I was really amazed at the quality of the pictures. The photographer’s name was Rafael and he was wonderful. He did the pics at 5 and by 7 he had them edited so we could view them. All in all, this was a wonderful vacation. We loved the beach, the swim up bars at the pools, the restaurants and the people. We can’t thank you enough for making this happen. I know we were so worried about the room situation and it worked out perfectly. I had all of your emails that you had sent to Majestic Elegance and to us with me and when we walked up to the front desk and told them who we were, Magda was there and had a huge smile on her face – she knew who we were! She took us to a guest relations room and they took care of our rooms right away without one word from us. They had drinks and snacks for us while we waited and then our butler, Arcenio met us and took us to our rooms. I appreciate all your hard work communicating back and forth with Majestic Elegance to make this all work out perfectly. Time with my girls is priceless and this will be a trip none of us will forget. Thank you!!
