Review by Julie, 7/15/2019

Hi Kim! 

It has been busy, busy since I got back from Cancun, but I for sure wanted to follow up with you on our trip.  We LOVED IT!  I will send pics from my phone, but I thought it easier to answer you from my laptop.
 
The Turquoize upgrade was great, came with butler service and all the bells and whistles (Daniel and Ulisses who were both great), but honestly, I can’t complain about either of the swim-out setups.  The original rooms in the family tower were side by side, and faced out over the end of the resort with the wedding gazebo, so very easy to get out and about.  \They also had nice patio areas. The Turquoize rooms were on the 2nd floor, also lovely, and the appointments/finishings were higher end, but being on the 2nd floor, there was very little patio space.
 
Our favorite evening meal by far was at La Bastille; our favorite all around place was Los Habeneros on the beach.  The boys enjoyed the food cart with the nachos by the pool; I loved the fresh fruit cart in the afternoons. We all did breakfast at El Mercado all week long.  The 24 hour place was great for a snack; my boys loved the coffee bar and the Dessert Bar.  We enjoyed the Turquoize private pool, and the boys enjoyed the foam party on Saturday afternoon. J  We enjoyed watching them!  The nightly family shows in the amphitheater were very well done, particularly the Michael Jackson show.
 
The nightlife was great….the sports bar was a big hit with so many big games on that week….the Blues Hockey championship and the NBA championship were both that week.  Our 20 & 23 year old kids loved all the options.  The guys played golf one day, but I would need to ask them again where they played.  I stayed at the pool. 
 
Pictures are coming!  Thank you again!  We loved our trip!
 

Review by Ciara, 7/31/2018

Hi!!! 

Today’s my first day back at work so it’s crazy. I can’t say enough about the resort!!!! We LOVED IT!!! 
I have a ton of pictures and would love to help you guys with your blog. 
Our guest ALL LOVED it. No one had a single complaint. It was by far the best resort we’ve been to. 
I guess my only complaint was it wasn’t long enough lol we totally could have used more time there. 
Let me know how you would like me to send over the pictures ! 

​Review by Jamie, 7/19/2018

Hi there!

Our trip was quite wonderful. The resort was great. It definitely met our expectations. All of the staff was very accommodating and the dining options and food were great as well.

The kids loved swimming with the dolphins, the two that did it said this was their favorite part of the trip! We did not partake in any other excursions, we just enjoyed the resort, swimming and the beach. We also took advantage of the snorkeling and kayaking available.


We took tons of pictures but I've attached a couple. Thanks for all your help, it was a great trip!

Jamie 

Review by Heidi, 4/5/2018

Oh my goodness we had the best time and I will have to say this has been our favorite place to stay so far.  This was exactly what we were looking for.  The suite was awesome for me and Matt with the entire upstairs for us.  The kids did well downstairs and had plenty of space to sleep.

The resort was amazing.  The weather was amazing and the location was perfect.  We really can’t think of a complaint about it.  We went to Xel-Ha and Matt and I were ok with it but we were both like our resort is so nice we just wanted to get back :)  It was the perfect size.  Not too big but big enough there was plenty of space even though the resort was full.  The pools were awesome and the beach was close to the pool so that was really nice.  The service was amazing. There was a guy that came around the pools each day and gave 5-10 min chair massages and you could tip him.  Matt and I got a massage every day we were at the pool and just tipped him $20.  He was amazing and one of my favorite things about the resort.  We would definitely go back there, but for future bookings this is the kind of place we enjoy.  We don’t mind paying a little more for the extra family space and the quality.  I can’t tell you enough how much we enjoyed it.  The food was good.  Certain things were better than others.  We really liked the food carts that would roll through the pool areas for snacks.  Drinks were great and servers were very attentive.  Our room was perfect location and nice and quiet and our view was amazing.  

Our youngest absolutely loved the kids club.  I only have a few pictures of him from the week because he was always in the kids club. Room service was great as well.  Two of the kids did the dolphin swim and that was fun.  It was super cool to be able to see the dolphins swimming everyday as we walked to our room.  We didn’t do any of the activities that left from the resort just because we were having such a good time relaxing and a few days were too windy.  But that is an added bonus that you would scuba and snorkel from the docks at the resort.

Hope this feedback helps.  We had a great time and the direct flights were awesome too.

Thanks,

Heidi

Review by Alex & Josh, 10/27/2017

Hey Dave, 

We had a great time at Hyatt Ziva! Our upgraded room turned out great and gave us more room to get ready for the big day. Everyone that attended was blown away by the resort just as much as we were. It went way above and beyond our expectations in every way, from the wedding planner and the hospitality of the resort staff to the food and the restaurants Hyatt Ziva is a 5 star establishment all the way around.

Thanks again for everything you guys have done planning our trip, it was a blast. 

Josh & Alex 

Review by Julie, 6/13/2017

We traveled with your help to Hyatt Ziva in Cancun and had an amazingly time! I want to say thank you so much for helping us with such an incredible vacation! Michael did awesome! He was of course well loved by all the staff, and fawned over. We even had a celebrity siting while there!

Review by Deb, 4/17/2017

We had a wonderful time at the Hyatt Ziva.  Absolutely beautiful resort!  The food was very good – very consistent at all the restaurants. We didn’t do any excursions – we were very content to hang out at the beautiful pool and walk the beach.  This was our first “all inclusive” vacation, and we loved it!  Thanks for suggesting this.  Also – we upgraded to first class on both flights for only $50 and thought that was well worth it!  
 
Deb​

Review by Ray, 1/7/2017

Dave, just wanted to reach out to you to thank you for your suggestion of Hyatt Ziva in Cancun. We had a wonderful time. Frankly it was better than we had even hoped. ​

Review by Heather, 8/1/2016

​We loved the higher floor. Loved the view, and the rest of the week was absolutely amazing. Seriously my favorite family vacation ever. The resort is beautiful, the staff sooo friendly and the food was amazing!

We rented some jet skis for 30 minutes and took the girls and it was ABSOLUTELY beautiful.

Love love loved our time there. Loved our transport to and from the airport I think we were part of the luxury collection which was amazing. The girls loved the limo on the way there.

Thank you for everything. REALLY!!! Loved it.

Review by Harold, December 2016

We loved the resort and the room was perfect for us! The ocean view was beautiful during the day and very romantic during the night. We did go on a excursion that we booked with the transportation company that you guys recommend. It was a really long day and we found out how great Hyatt Ziva really was by listening to other people complain about where they were staying. I am very thankful that we used your agency a lot of complaints from other people that booked online at other places. ​​