Review by Kacie, 1/20/2020

​We absolutely loved Jamaica, Excellence, and Kenroy! The resort was impeccable - Very clean, friendly staff, great food, fantastic drinks, etc. I really liked that our room was especially close to the beach and that there many places to sit and catch the sun - beach front, poolside, etc. The one thing that I'll keep in mind for a next trip is that our room/building was incredibly close to the entertainment stage which was very distracting at night. 

I've attached a couple of photos from the trip.

Review by Kyla, 1/16/2020

We had a fantastic time in Jamaica. Overall, it exceeded my expectations! The food was truly wonderful- my favorite restaurant was the tapas/wine bar, but each restaurant was great. Food was on point for the whole stay at Excellence.

Also, the beach was pristine and uncrowded and the lounge chairs were so plush and comfortable. It goes without a second thought to say that Excellence Oyster Bay was over the top. Thank you for all your help! We had a great time ringing in our 30th birthdays.


Kyla

Review by Jimmy and Courtney, 12/21/2019

Hello!

So sorry for the late response - the holidays have been keeping us very busy!

Overall, the trip was great!  Kenroy was kind, funny, and super informative.  The lobster house and the hibachi were probably the top two food choices on our list!  We did the waterfall excursion, which we highly recommend!  Also, the nightly shows were very entertaining!

I will send some photos in the next email!

Thanks!!!!
Jimmy and Courtney 

Review by Rachel, 9/24/2019

​Hi Dave, thanks for checking back in with us! We were blown away by how amazing our honeymoon was. The resort exceeded our expectations and had the perfect elegant vibe we imagined we would find at a Sandals or otherwise over the top romance marketed resort. 

There were some learning moments that can be passed on. We signed up for the Luminous Lagoon excursion through the resort. We were bused alone off the resort and taken to an outdoor patio of sorts where 40+ others were also waiting for their boat to the lagoon. It was a fine excursion and we really liked it but the next day someone we met at the resort was mentioning how they did Luminous Lagoon but the boat actually picked them up at the resort and took them straight to the lagoon. They didn't have a bus ride with a waiting period. So insider secret for future guests at the resort, book the Luminous Lagoon through the desk where you sign out kayaks rather than the excursion desk in the front lobby.

Otherwise, it was amazing. The beach house with the Excellence Club special access was definitely the way to go. We met a couple honeymooners who had standard rooms and once you are there at the resort it's easy to see that being regretful. We never ran out of bars, restaurants or pools to go to. However, our favorite restaurant was The Lobster House and our second favorite was Zenith, for Excellence Club members only. Oregano's pizza is also pretty great. We wouldn't really recommend the room service though - multiple attempts were letdowns. The spa was incredible and we did the complimentary hydro therapy session and added on a couples massage. 

Just plain amazing. Not a regret in the world and we will totally do it again for an anniversary down the road. We cannot stop raving about it to anyone and everyone. HUGE THANKS!

Review by Chris , 8/28/2019

Hi Dave, 

We had an absolutely amazing experience. We are already trying to figure out when we can go back. The rooftop terrace was great, we loved being on the top of the building and not having many other people around us. I would say our favorite drink was the Bob Marley. Our favorite restaurants were the Lobster House and Spice.

Kenroy was also great. One of his workers picked us up from the airport and took us the resort and he was able to take us back to the airport for our departure. They were both comical and informative on the surrounding areas. It was neat seeing where Usain Bolt went to high school. 

The only thing I would tell future travelers would be to get the Club MoBay Pass. That saved us a ton of time and stress and got our trip off on the right foot. 

Thanks again for everything, 
Chris 

Review by Garrick & Hannah , 8/15/2019

Hi Dave!

Yes we absolutely loved the honeymoon at Excellence!! we would recommend it to anyone, especially the beach houses! 
We didn’t go on any excursions- just hung out by the beach & pools! We played lots of corn hole & made some friends! 
I think our #1 recommendation would be the Zenith restaurant that comes with being an excellence member!! it was so delicious. Unfortunately, we only went once because we went the last night. however, we never had a bad experience with a single restaurant which is great!!

Thanks again for all the help! It was so appreciated. we will definitely use you all again! 


Hannah & Garrick

Review by Ashley, 7/29/2019

We had the most amazing time!!!!! I took a bunch of notes about what we loved including the excellence staff members. Here you go….they are just a list of random thoughts but I can go into more depth if you want. I’ll also attach a few photos.

- Skip the line at customs saved so much time! Well worth the extra money.
- Breakfast with ocean view at magna was our fav-upgrading to excellence club was also well worth the extra spend.
- Luminous lagoon was exactly the excursion we wanted. The whole thing took just 1 hour and it was an amazing and unique experience.
- Rooftop pool was our favorite spot-Ryan was the best bartender up there!
- We loved the pepper pot at the Lobster House-6each on the trip! Also loved the steamed lobster for dinner there.
- Jerk chicken and sausage on the poolside grill was so delicious. It was a test of patience as it was not every ready when they said it would be but it was worth the wait.
- The Motown and Michael Jackson shows were really fun!
- Mosquitos were the biggest nuisance-we borrowed the bug spray from the excellence club but would bring our own next time to take to the room.
- Texas hold ‘em with Javad at the Sol Bar was really fun!
- “Don’t worry, no problem “…our favorite thing about Jamaica despite some of the delays and slow service was the laid back attitude. We just learned to relax and not worry about time.
- Cleon at the gym led a great kickboxing class and beach circuit. We loved his quick, hit it hard attitude so we can get in work hard 30 min and go back to vacation.
- Kern at Chez Isabella was a fantastic waiter. That wound up being our favorite dinner spot, food was delicious! Red Snapper was our favorite dinner.
- Kenmar at magna was a great breakfast server who would always find a fresh scotch bonnet to chop and add to Jeff’s eggs.
- Alex at Spice hibachi grill was totally entertaining!

​We loved the Beach House, you could not beat the view and the privacy.

Review by Rob & Teresa , 6/19/2019

Hi Dave,

We had a great time! We were in Beach House 5 lower level. The Suite was awesome, the view was amazing.

Our favorite place was the infinity pool, we had it to ourselves every morning. The Magna restaurant was our favorite restaurant, but The Grill was just as good.

We went there for a relaxing vacation and that's what we did. No excursions just lounging on beach, pool, or our balcony.

Overall, it was great and we will go back.

Thanks,
Teresa and Rob

Review by Carol, 5/10/2019

Hello,

I'm still playing catch up with everything and you have been on my list. 

YES, YES, YES....  The trip was fabulous.  We enjoyed Excellence Oyster Bay so very much. Everything from the service to the room to the food was just wonderful. Kenroy and his team were also wonderful and great service to & from.  (we for the most part had put our iPhones away and were in complete paradise enjoying the resort and all that it had to offer). Just what the doctor ordered!!!!


Thank you for everything,

Review by Tracie, 11/9/2018

​Hello Dave,
​
So our full review on the resort.. As you know we have been to many all inclusive‘s in Mexico, one in Punta And this was our first for Jamaica. We have been to the excellence Riviera Cancun. And I feel this one blowed that one out of the water. The location of this one is just hard to bet with it the views. Almost every place you’re at in the resort are breathtaking and you can hear the ocean. Our room was extremely nice, Not sure I would call it a oceanfront but more of a ocean view. But I am guessing most of the ocean views rooms are blocked by the Beachhouses.  I will attach pictures of our room view.

So most of the workers were so friendly and made up for the slow service. I would say the average wait time for a drink poolside was 30 to 45 minutes. Dinners took 2 plus hours except the lobster house was average time. All of the food was good better than most resorts we have stayed at. The entertainment crew was fun and the sports bar was always fun for late nighters.  We closed it down 2 nights!!!

We actually meet 5 couples from the KC area which was kinda weird. Lots of KU shirts for the game and Chiefs gear on Sunday. That was random...

So overall we LOVED this place and would return. We never really return to the same place because we like to try new adventures but we all 4 said we will be back to this resort. Hopefully they learn to pick up the speed on service but we also wonder if that is just a Jamaica thing??  We did have a couple servers that were amazing and went beyond everything to make sure we were enjoying our stay. I will have to give them a shout out on trip advisor and the excellence fb page.

Since they didn’t have tip jars out at the bars we asked about that and they said they didn’t want people to feel they had to tip. We did something different than we ever done except at dinners. We made note who was friendly and gave service with a smile and went and tipped them for the week before we left...

I wish I was still in Paradise!!!  Thanks for talking us in to not switching resorts after being nervous with all the negative reviews.  

Tracie