Review by Ashley, 7/29/2019

We had the most amazing time!!!!! I took a bunch of notes about what we loved including the excellence staff members. Here you go….they are just a list of random thoughts but I can go into more depth if you want. I’ll also attach a few photos.

- Skip the line at customs saved so much time! Well worth the extra money.
- Breakfast with ocean view at magna was our fav-upgrading to excellence club was also well worth the extra spend.
- Luminous lagoon was exactly the excursion we wanted. The whole thing took just 1 hour and it was an amazing and unique experience.
- Rooftop pool was our favorite spot-Ryan was the best bartender up there!
- We loved the pepper pot at the Lobster House-6each on the trip! Also loved the steamed lobster for dinner there.
- Jerk chicken and sausage on the poolside grill was so delicious. It was a test of patience as it was not every ready when they said it would be but it was worth the wait.
- The Motown and Michael Jackson shows were really fun!
- Mosquitos were the biggest nuisance-we borrowed the bug spray from the excellence club but would bring our own next time to take to the room.
- Texas hold ‘em with Javad at the Sol Bar was really fun!
- “Don’t worry, no problem “…our favorite thing about Jamaica despite some of the delays and slow service was the laid back attitude. We just learned to relax and not worry about time.
- Cleon at the gym led a great kickboxing class and beach circuit. We loved his quick, hit it hard attitude so we can get in work hard 30 min and go back to vacation.
- Kern at Chez Isabella was a fantastic waiter. That wound up being our favorite dinner spot, food was delicious! Red Snapper was our favorite dinner.
- Kenmar at magna was a great breakfast server who would always find a fresh scotch bonnet to chop and add to Jeff’s eggs.
- Alex at Spice hibachi grill was totally entertaining!

​We loved the Beach House, you could not beat the view and the privacy.

Review by Rob & Teresa , 6/19/2019

Hi Dave,

We had a great time! We were in Beach House 5 lower level. The Suite was awesome, the view was amazing.

Our favorite place was the infinity pool, we had it to ourselves every morning. The Magna restaurant was our favorite restaurant, but The Grill was just as good.

We went there for a relaxing vacation and that's what we did. No excursions just lounging on beach, pool, or our balcony.

Overall, it was great and we will go back.

Thanks,
Teresa and Rob

Review by Carol, 5/10/2019

Hello,

I'm still playing catch up with everything and you have been on my list. 

YES, YES, YES....  The trip was fabulous.  We enjoyed Excellence Oyster Bay so very much. Everything from the service to the room to the food was just wonderful. Kenroy and his team were also wonderful and great service to & from.  (we for the most part had put our iPhones away and were in complete paradise enjoying the resort and all that it had to offer). Just what the doctor ordered!!!!


Thank you for everything,

Review by Tracie, 11/9/2018

​Hello Dave,
​
So our full review on the resort.. As you know we have been to many all inclusive‘s in Mexico, one in Punta And this was our first for Jamaica. We have been to the excellence Riviera Cancun. And I feel this one blowed that one out of the water. The location of this one is just hard to bet with it the views. Almost every place you’re at in the resort are breathtaking and you can hear the ocean. Our room was extremely nice, Not sure I would call it a oceanfront but more of a ocean view. But I am guessing most of the ocean views rooms are blocked by the Beachhouses.  I will attach pictures of our room view.

So most of the workers were so friendly and made up for the slow service. I would say the average wait time for a drink poolside was 30 to 45 minutes. Dinners took 2 plus hours except the lobster house was average time. All of the food was good better than most resorts we have stayed at. The entertainment crew was fun and the sports bar was always fun for late nighters.  We closed it down 2 nights!!!

We actually meet 5 couples from the KC area which was kinda weird. Lots of KU shirts for the game and Chiefs gear on Sunday. That was random...

So overall we LOVED this place and would return. We never really return to the same place because we like to try new adventures but we all 4 said we will be back to this resort. Hopefully they learn to pick up the speed on service but we also wonder if that is just a Jamaica thing??  We did have a couple servers that were amazing and went beyond everything to make sure we were enjoying our stay. I will have to give them a shout out on trip advisor and the excellence fb page.

Since they didn’t have tip jars out at the bars we asked about that and they said they didn’t want people to feel they had to tip. We did something different than we ever done except at dinners. We made note who was friendly and gave service with a smile and went and tipped them for the week before we left...

I wish I was still in Paradise!!!  Thanks for talking us in to not switching resorts after being nervous with all the negative reviews.  

Tracie